Matt Murphy: Choose the right CRM for your real estate business

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Chime's chief marketing officer Matt Murphy on what to look for in a customer relationship management software system.

Customer service: Tips for blending the old and new

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It’s easy to rely on computer-generated analytics when getting to know your customers, but other elements such as learning more about your clients likes and dislikes also contribute to successful customer service.

How to give great customer service 100% of the time

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As a real estate professional, your level of customer service can either keep you top of mind or out of mind. Real estate is largely a referral-based industry, so how well you take care of your customers can directly affect your business.

Tell-tale signs your company needs CRM

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Strong customer relations are pertinent for any business. So much so, that companies have created customer relationship management software to find and generate leads that will help real estate businesses grow. How do you know if you need CRM software?